Customer Information Centre
A business you can trust
We are committed to completing all work safely and responsibly. We assess the risks, use suitable equipment and safe working methods, and protect our customers, workers and the public throughout the jobA business you can trust.
This privacy notice explains how FJ Roof Repairs collects, uses, stores and protects customers’ personal information. It also outlines who information may be shared with, how long it is retained and your rights under UK data protection law.
Customer Complaints Policy
Our complaints policy explains how customers can raise a concern, how it will be investigated and the timescales for receiving a response. We aim to handle every complaint fairly, professionally and without unnecessary delay.
FJ Roof Repairs holds public liability insurance to provide protection if our work accidentally causes injury to a member of the public or damage to their property. A copy of our current insurance certificate is available above.
This document explains the workmanship standards customers can expect from FJ Roof Repairs, what an additional guarantee may cover, common exclusions and how to report a concern. Any specific guarantee period will be clearly stated on the quotation or invoice.
This notice explains how the FJ Roof Repairs website uses cookies to operate correctly, remember preferences and understand website usage. Visitors can accept, reject or manage non-essential cookies through the website’s cookie settings.